Past Incidents

• Oct 22, 2026

  PHP Security Vulnerabilities (CVE-2026-109618 and CVE-2026-109619)

  Eniture Technology has reviewed the recently reported PHP security vulnerabilities CVE-2026-109618 and CVE-2026-109619.

  Resolved - Our development team has confirmed that the necessary security patches have been applied to our production infrastructure. These updates were completed before any impact occurred. No service disruption or impact to merchants has been reported.

  Oct 22, 2026 12:00 AM

• TForce Freight | Scheduled Rating System Maintenance | October 24–25, 2026

  TForce Freight has announced scheduled maintenance of its rating system beginning Saturday, October 24, 2026, at 10:00 AM CDT and ending Sunday, October 25, 2026, at 2:00 AM CDT.

  Monitoring - During this maintenance window, TForce Freight rating and shipping services may be temporarily unavailable. Merchants using TForce Freight for real-time shipping quotes may experience interruptions or unavailable rates at checkout. Pickup, tracking, and document retrieval services are not expected to be affected. This maintenance is being performed by TForce Freight. Eniture will continue to provide shipping quotes when the carrier's rating services are available.

  Oct 24, 2026 12:00 AM

• Oct 07, 2026

  Estes Express Rating API Outage

  October 7, 2026. 1:38 PM EDT
  
  Estes Express reports that it is having API issues impacting rate quote requests. Estes is actively investigating the issue. All Eniture products that use the Estes Express Rating API are impacted. These include: BigCommerce Real Time Shipping Quotes → Estes integration; Shopify → Estes LTL Freight Quotes ; Shopify Real Time Shipping Quotes → Estes Integration; WooCommerce → Estes LTL Freight Quotes; FreightDesk Online → Estes Express integration.

  Resolved - October 7, 2026 5:13 PM EDT
  
  Estes Express has confirmed that the Rating API outage has been resolved.

  Oct 07, 2026 05:13 PM

• Oct 01, 2026

  FedEx Freight Rating API Outage

  October 1, 2026 1:48 PM EDT
  
  The FedEx Freight Rating API is offline. All Eniture Technology products that use the FedEx Freight Rating API to retrieve rates are impacted. These include: - BigCommerce Real Time Shipping Quotes → FedEx Freight integration - Shopify → FedEx Freight LTL Freight Quotes | Real Time Shipping Quotes: FedEx Freight Integration - WooCommerce → FedEx Freight LTL Freight Quotes - FreightDesk Online → Quoting functions only At this time, the outage does not appear to be impacting all customers.

  Resolved - October 1, 2026 4:23 PM EDT
  
  FedEx Freight has confirmed that the Rating API outage has been resolved.

  Oct 01, 2026 04:23 AM

• Sep 15, 2026

  SAIA API Offline

  September 15, 2026 8:30 AM Eastern Time
  
  The SAIA API is offline. All Eniture Technology products that use the SAIA API suite are impacted. SAIA is aware of the issue and is working on a resolution. Eniture Technology will continue to monitor the status of the SAIA API.

  Resolved - SAIA reports the issue has been resolved.

  Sep 15, 2026 11:46 AM

• Aug 14, 2026

  TForce Intermittent Performance Issues

  August 14, 2026 1:38 PM EDT
  
  TForce is reporting intermittent performance issues with its APIs due to what it classifies as an unusually high volume of requests. During instances when TForce's API performance is degraded, Eniture Technology products may be unable to present TForce shipping rate estimates on the checkout pages of all supported e-commerce platforms.

• Aug 04, 2026

  TForce API Offline

  August 4, 2026 9:19 AM EDT
  
  The TForce API is offline. All Eniture Technology products that use the TForce API suite are impacted. TForce is aware of the issue and is working on a resolution. Eniture Technology will continue to monitor the status of the TForce API.

  Resolved - August 4, 2026 11:22 AM EDT
  
  The TForce API is back online. Some intermittent issues can persist as TForce's APIs recover to the backlog of API requests. All Eniture Technology products have recovered to normal operations.

  Aug 04, 2026 11:22 AM

• Jul 29, 2026

  R+L Carriers API Offline

  July 29, 2026 7:31 AM EDT
  
  The R+L Carriers API is offline. All Eniture Technology products that use the R+L API suite are impacted. R+L is aware of the issue and is working on a resolution. Eniture Technology will continue to monitor the status of the R+L API.

  Resolved - July 29, 2026 8:09 AM EDT
  
  The R+L Carriers API is back online. All Eniture Technology products that use the R+L API suite have returned to normal operation.

  Jul 29, 2026 12:09 PM

• Jul 28, 2026

  R+L Carriers API Offline

  July 28, 2026 6:30 AM EDT
  
  The R+L Carriers API is offline. All Eniture Technology products that use the R+L API suite are impacted. R+L is aware of the issue and is working on a resolution. Eniture Technology will continue to monitor the status of the R+L API.

  Resolved - July 28, 2026 4:39 PM EDT
  
  The R+L Carriers API indicated that the situation causing performance issues has been resolved.

  Jul 28, 2026 04:39 PM

• May 28, 2026

  FedEx API Offline

  May 30, 2026 2:00 AM EDT
  
  The FedEx API is offline. All Eniture Technology products that utilize the FedEx API are affected.

  Resolved - May 30, 2026 5:18 AM EDT
  
  The FedEx API is back online. All Eniture Technology products that utilize the FedEx API are operating normally.

  May 28, 2026 06:45 AM