Past Incidents

• Feb 03, 2026

  UPS API Outage

  February 3, 2026 - 1:06 PM EST
  
  The UPS APIs are down. All Eniture Technology products that rely on the UPS APIs are impacted. No ETA has been provided for the restoration of the UPS APIs.

  Resolved - February 3, 2026 - 3:07 PM EST
  
  The UPS APIs have been restored. All Eniture Technology products that rely on the UPS APIs are operating normally.

  Feb 03, 2026 03:07 PM

• Jan 29, 2026

  FedEx API Outage

  January 29, 2026 | 6:29 PM EST
  
  FedEx's API is down. All Eniture Technology products that rely on the FedEx API integration are impacted.

  Resolved - January 29, 2026 | 6:33 PM EST
  
  FedEx's API has recovered. All Eniture Technology products that rely on the FedEx API integration operating normally.

  Jan 29, 2026 06:33 AM

• FedEx API Outage

  January 29, 2026 | 10:25 AM EST
  
  FedEx's API is down. All Eniture Technology products that rely on the FedEx API integration are impacted.

  Resolved - January 29, 2026 | 10:38 AM EST
  
  FedEx's API has recovered. All Eniture Technology products that rely on the FedEx API integration operating normally.

  Jan 29, 2026 10:38 AM

• Jan 26, 2026

  ABF Sporadic Outages

  Monday, January 26.
  Some ABF Service Centers are closed due to inclement weather. Eniture Technology products that rely on the ABF API may experience errors as a result. We will continue to monitor the availability of the ABF API. Direct any inquiries for full restoration to your ABF representative.

  Resolved - ABF API has been restored. All Eniture Technology products that rely on the ABF API integration operating normally.

  Jan 26, 2026 07:22 AM

• Jan 07, 2026

  GlobalTranz API Is Offline

  Wednesday, January 7. 1:45 AM EST
  The GlobalTranz API is down. Eniture Technology products that rely on the GlobalTranz API are not operational. We will continue to monitor the availability of the GlobalTranz API . Direct any inquiries for the restoration to your GlobalTranz representative.

  Resolved - Wednesday, January 7. 8:30 AM EST
  The GlobalTranz API is online. Eniture Technology products that rely on the GlobalTranz API are operational.

  Jan 07, 2026 08:30 AM

• Jan 05, 2026

  Estes API is Down

  Tuesday, January 5. 10:23 EST. The Estes API is down. Eniture products that rely on the Estes API are not operational. We will continue to monitor the availability of the Estes API. Direct any inquiries for the restoration to your Estes rep.

  Resolved - The Estes webservice API outage has been resolved. All Eniture Technology products that utilize the Estes APIs have resumed normal operations.

  Jan 05, 2026 05:54 PM

• Dec 03, 2025

  GlobalTranz API Is Down

  Wednesday, December 2. 10:26PM EST
  The GlobalTranz API is down. Eniture Technology products that rely on the GlobalTranz API are not operational. We will continue to monitor the availability of the GlobalTranz API . Direct any inquiries for the restoration to your GlobalTranz representative.

  Resolved - Wednesday, December 3. 04:22PM EST
  All Eniture Technology products dependent on the GlobalTranz API should be operational. Email any concerns to support@eniture.com.

  Dec 03, 2025 04:22 PM

• Nov 18, 2025

  SAIA Rating API Offline

  November 18, 2025. 7:59 AM EST
  The SAIA webservice APIs are experiencing an outage. All Eniture Technology products that utilize the SAIA APIs are affected. SAIA has not communicated an estimated recovery time.

  Resolved - November 18, 2025. 9:53 AM EST
  The SAIA webservice API outage has been resolved. All Eniture Technology products that utilize the SAIA APIs have resumed normal operations.

  Nov 18, 2025 09:53 AM

• Nov 08, 2025

  Purolator Freight Webservice Maintenance

  Purolator's Freight WebServices will be offline for maintenance between 7PM ET on Saturday, November 8, until 7PM ET on Sunday, November 9. Courier services are not impacted during this maintenance window.

  Resolved - Maintenance window concluded.

  Nov 09, 2025 07:00 PM

• Oct 20, 2025

  AWS Operational Issues

  
  October 20, 2025 / 3:11 AM EDT
  AWS (Amazon Web Services) is reporting "Operational Issues". The issues were first reported at 3:11 AM EDT on October 20. AWS's operational issues are causing intermittent disruptions to all of Eniture Technology's products.

  Resolved -
  October 20, 2025 / 9:30 AM EDT
  AWS reports that operational issues have been fully resolved.

  Oct 20, 2025 09:30 AM

  Monitoring -
  October 20, 2025 / 8:30 AM EDT
  FreightDesk Online is operating normally. All Eniture Technology products are operating normally. However, AWS has not yet confirmed that its "Operational Issues" have been fully resolved. We will continue to monitor the situation.
  
  October 20, 2025 / 8:00 AM EDT
  As of approximately 7:00 AM EDT, AWS appears to have recovered sufficiently that all Eniture Technology products have returned to normal operation, except for FreightDesk Online. FreightDesk Online continues to be impacted by the AWS operational issues.

  Oct 20, 2025 08:00 AM