Past Incidents

• Oct 07, 2026

  Estes Express Rating API Outage

  October 7, 2026. 1:38 PM EDT
  
  Estes Express reports that it is having API issues impacting rate quote requests. Estes is actively investigating the issue. All Eniture products that use the Estes Express Rating API are impacted. These include: BigCommerce Real Time Shipping Quotes → Estes integration; Shopify → Estes LTL Freight Quotes ; Shopify Real Time Shipping Quotes → Estes Integration; WooCommerce → Estes LTL Freight Quotes; FreightDesk Online → Estes Express integration.

• Oct 01, 2026

  FedEx Freight Rating API Outage

  October 1, 2026 1:48 PM EDT
  
  The FedEx Freight Rating API is offline. All Eniture Technology products that use the FedEx Freight Rating API to retrieve rates are impacted. These include: - BigCommerce Real Time Shipping Quotes → FedEx Freight integration - Shopify → FedEx Freight LTL Freight Quotes | Real Time Shipping Quotes: FedEx Freight Integration - WooCommerce → FedEx Freight LTL Freight Quotes - FreightDesk Online → Quoting functions only At this time, the outage does not appear to be impacting all customers.

  Resolved - October 1, 2026 4:23 PM EDT
  
  FedEx Freight has confirmed that the Rating API outage has been resolved.

  Oct 01, 2026 04:23 AM

• Sep 15, 2026

  SAIA API Offline

  September 15, 2026 8:30 AM Eastern Time
  
  The SAIA API is offline. All Eniture Technology products that use the SAIA API suite are impacted. SAIA is aware of the issue and is working on a resolution. Eniture Technology will continue to monitor the status of the SAIA API.

  Resolved - SAIA reports the issue has been resolved.

  Sep 15, 2026 11:46 AM

• Aug 14, 2026

  TForce Intermittent Performance Issues

  August 14, 2026 1:38 PM EDT
  
  TForce is reporting intermittent performance issues with its APIs due to what it classifies as an unusually high volume of requests. During instances when TForce's API performance is degraded, Eniture Technology products may be unable to present TForce shipping rate estimates on the checkout pages of all supported e-commerce platforms.

• Aug 04, 2026

  TForce API Offline

  August 4, 2026 9:19 AM EDT
  
  The TForce API is offline. All Eniture Technology products that use the TForce API suite are impacted. TForce is aware of the issue and is working on a resolution. Eniture Technology will continue to monitor the status of the TForce API.

  Resolved - August 4, 2026 11:22 AM EDT
  
  The TForce API is back online. Some intermittent issues can persist as TForce's APIs recover to the backlog of API requests. All Eniture Technology products have recovered to normal operations.

  Aug 04, 2026 11:22 AM

• Jul 29, 2026

  R+L Carriers API Offline

  July 29, 2026 7:31 AM EDT
  
  The R+L Carriers API is offline. All Eniture Technology products that use the R+L API suite are impacted. R+L is aware of the issue and is working on a resolution. Eniture Technology will continue to monitor the status of the R+L API.

  Resolved - July 29, 2026 8:09 AM EDT
  
  The R+L Carriers API is back online. All Eniture Technology products that use the R+L API suite have returned to normal operation.

  Jul 29, 2026 12:09 PM

• Jul 28, 2026

  R+L Carriers API Offline

  July 28, 2026 6:30 AM EDT
  
  The R+L Carriers API is offline. All Eniture Technology products that use the R+L API suite are impacted. R+L is aware of the issue and is working on a resolution. Eniture Technology will continue to monitor the status of the R+L API.

  Resolved - July 28, 2026 4:39 PM EDT
  
  The R+L Carriers API indicated that the situation causing performance issues has been resolved.

  Jul 28, 2026 04:39 PM

• May 28, 2026

  FedEx API Offline

  May 30, 2026 2:00 AM EDT
  
  The FedEx API is offline. All Eniture Technology products that utilize the FedEx API are affected.

  Resolved - May 30, 2026 5:18 AM EDT
  
  The FedEx API is back online. All Eniture Technology products that utilize the FedEx API are operating normally.

  May 28, 2026 06:45 AM

• Apr 29, 2026

  System-wide outage with TForce Freight’s online rating API

  Apr 29, 2026 – 11:18 AM
  TForce Freight experienced a system-wide outage that disrupted online rating services across all connected platforms. During this time, rate requests could not be processed, impacting integrations and checkout experiences relying on TForce APIs.

  Resolved - Apr 29, 2026 – 12:10 PM
  The issue was identified and actively addressed by TForce’s IT team, with updates communicated through their support channels. Service was fully restored within approximately one hour, and normal rating functionality resumed without requiring any action from users or integration partners.

  Apr 29, 2026 04:10 PM

• Apr 07, 2026

  Central Transport API Issues

  April 7. 9:00 AM EDT
  Central Transport is experiencing API latency and timeout issues. The impact is intermittent. Customers using an Eniture Technology product that relies on an integration with Central Transport may experience cases where a shipping rate estimate isn't available, or a Bill Of Lading can't be produced. Central Transport hasn't provided an ETA for resolution. We will continue to monitor the situation.

  Resolved - April 7. 1:21 PM EDT
  Eniture's Central Transport API logs show the timeout issue has been resolved. No latency issues have been observed after April 7 at 1:21 PM EST.

  Apr 07, 2026 06:21 PM